Terms for Paid Design Services
Our Paid Design Services offer personalized and professional design solutions tailored to your specific needs. By opting for this service, you agree to the terms outlined below:
1. Scope of Customization
We provide comprehensive customization across a wide range of design applications. However, logo creation is not included in this service. If a logo design is required, it will incur an additional fee. Clients are expected to provide high-resolution assets such as logos, images, or fonts where applicable.
2. Revisions
A fixed number of revisions is included with your design package. Our design team is committed to working closely with you to refine the artwork within the allocated revision limit, ensuring a final product that aligns with your expectations.
3. Payment Terms
Full payment is required upfront before any design work begins. This ensures our team can allocate the necessary time and resources to your project from the start.
4. Cancellation & Refund Policy
Once the design process has commenced, the service is non-cancellable and non-refundable. Clients are encouraged to maintain clear and consistent communication with our team to ensure satisfaction.
5. Ownership & Usage Rights
Upon full payment and completion of the design, you will receive full ownership and usage rights for the specified purposes of the final artwork.
6. Post-Approval Changes
Once artwork has been approved by the client, any further edits or modifications will be subject to additional design charges.
Free Designs and Templates
We offer a selection of Free Designs and Templates to assist clients seeking quick and convenient design options. Please review the terms below:
1. Limited Customization
Free templates are provided as-is and include text-only customization. Backgrounds, images, fonts, and colors are fixed and cannot be altered.
2. Optional Paid Enhancements
To customize a free template beyond text changes, our standard design fee applies. Our team is happy to make adjustments within the scope of a paid design service.
3. Complex Design Requests
We reserve the right to decline requests that exceed our basic design scope. If a paid request requires advanced work, we will provide a revised quote or offer a full refund based on your preference.
By using our Paid Design Services or Free Templates, you agree to these terms.
Need help?
📧 Email: sales@ellesi.co.za
📞 Phone: 087-822-1225